Terms and Conditions

How to become a member or renew your membership

To become a member you must fill in a Membership Application Form and Insurance Form and submit payment in the form of a cheque or a completed Standing Order Form.

You must also read and sign a Contract between yourself and Hour Car.

You must produce your current driving licence with details of all penalty points. A copy of this will be taken for our records.

You must provide proof of your identity and two proofs of address. The acceptable proofs of this are given below.

Joining Costs

Your one-off joining fee is £25 (which covers the cost of your insurance approval and your security key to the vehicle keysafe).

Individual annual membership is £100 (or if paying monthly, £10 per month).

Family membership - some families may have need for more than one driver - the first member pays the full membership fee (£100) with a reduced fee for an additional driver of £50 . This would be subject to normal enrolment rules covering age, penalty points, etc.

Business/Organisation membership - The organisation pays an initial membership fee of £100 with an administration fee (please contact us for further information) for each additional named driver. Each driver would be subject to normal enrolment rules covering age, penalty points, etc.

Address and identity checks

Driving licence, plus two official address documents, plus one identity check document.

Or driving licence, plus two official address documents, plus signed letter from existing club member (member for 1 year at least).

If self-employed or unemployed, the applicant is required to produce driving licence, plus three official address documents, plus one identity check document.

Official documents accepted to verify name and address must be dated within last six months and preferably consecutive recent documents if same type. These include originals of:

• Bank or building society statements
• Lease agreement documents from landlord
• Rent books
• Council tax invoices
• Inland revenue correspondence
• Loan agreement documents
• Credit card statements
• Pension or personal insurance policy documents
• Utility bills (beware of original quality as forgeries not uncommon)
• Passport
• Credit and debit card invoices
• Store charge card invoice
• Bank cheque cards and chequebook
• Employer's identity card - with photo and signature laminated type from major or well known local company, not name badge or paper type

Letter verified by Carplus and written by existing club user or club coordinator who has been a member for a least 1 year, vouching for person's identity and confirmation of address

Insurance Excesses

In the event of an accident, which is later proven to be the fault of the User, the User has fully comprehensive coverage. This means that a claim can be made to cover;

• the value of the vehicle,
• the value of other vehicles or property up to £5 million,
• unlimited cover for death and bodily injury of passengers or other parties.

The User, when driving, is not covered by personal accident cover in the event that they are injured in an accident that is later proven to be their fault

• Accidents

  All members have fully comprehensive insurance cover for the value of the vehicle, value of other vehicles or property up to £5 million as well as unlimited cover for death and injury to passengers or other parties.

  However, in the event that an accident is later proved to be the fault of the member the following insurance excesses are considered the members' responsibility:

  All members: £100
• Theft of unsecured vehicle — £1,000
• Windscreen/Window replacement — £100 if using scheme authorised fitters otherwise as above.

Penalties

• Late Returns:

  £5 fine

  Up to £50 to cover any out of pocket expenses of the next user.

• Incorrectly filled Logsheet at Start or End of Journey:

  £5 fine

• Lost Keysafe or Vehicle Key

  £20 per key.

• Returning an Untidy Vehicle

  £5 or cost of valeting, whichever is the greater.

• Parking and Speeding fines

  Any fines (parking, speeding or congestion charges) incurred in connection with the vehicle are the responsibility of the member.

  In the event that a fine or charge is contested by you, a member may apply to Hour Car for access to the GPS records for that hire to show location and/or speed at the stated time. (Note: conditions apply)

• Wheel Clamp/ Towing Fee

  Members will be responsible for all costs resulting from a vehicle being towed away or clamped including any late return penalties incurred as a result.